Shipping policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. During peak seasons or promotions, processing times may be slightly longer — we appreciate your patience.
For print-on-demand items, each product is made to order with care. This means your item is created just for you, which may add 2–4 additional business days to production before shipment.
Shipping Rates & Delivery Times We offer the following shipping options within the United States:
- Standard Shipping (5–8 business days):Calculated at checkout
- Free Shipping: Available on qualifying orders — check our current promotions for details.
International shipping is available to select countries. Rates and delivery times are calculated at checkout.
Order Tracking Once your order ships, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages Worthy Wave Co. is not responsible for delays caused by carriers or customs. If your package appears lost, please contact us at [your email] within 30 days of the estimated delivery date and we will do our best to make it right.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 7 days of delivery with a photo of the item. We will arrange a replacement or refund at no cost to you.
International Orders International customers are responsible for any customs duties, taxes, or import fees assessed by their country. These charges are not included in your order total and are collected by your local customs authority.
Questions? We're here to help. Reach out to us at [your email or contact page link] and we'll respond within 1–2 business days.